eCommerce

• Customized storefront – easy to use, easy to maintain
• Powerful and customizable product navigation and searching
• Advanced shopping cart
• Virtual warehouse displays product availability
• Integrated workflow
• Rules based credit management capabilities
• Increase sales and service with customizable kits and bundled products

Customer Service

• Customer Service Dashboard speeds service and improves satisfaction
• Automated customer e-mail notifications and reminders
• Online statements and invoice payments
• Robust pricing and discount control enables pricing at the product or customer level
• Quotes and Favorites functionality allows for rapid repeat ordering

Order Managment

• Automated production processing
• Delivery dashboard enables quick dispatching and scheduling
• Integration with UPS and internal distribution networks
• Complete payment system, allows variety of payment options from invoices to credit cards to customer credit
• Return, exception and dispute management functionality

Flexible System Components

• Custom “skinning” to maintain your brand
• Portal framework with easy to use point and click administration tools
• Tight integration with legacy systems
• More than 40 different business parameters to drive system business logic
• Modular development to ensure scalability